Rules for promotion
RULES FOR PROMOTION FOR CUSTOMERS OF ONLINE STORE OLE.PL
- GENERAL PROVISIONS
- DEFINITIONS
- CONDITIONS FOR PARTICIPATION IN THE PROMOTION
- TERMS AND CONDITIONS OF THE PROMOTION
- PERSONAL DATA
- COMPLAINT PROCEDURE
- FINAL PROVISIONS
1.1. The Promotion is organized by OLE.PL SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA with its registered office in Poznań (address and correspondence address: Wenecjańska 8/88, 61-101 Poznań, Poland and the address for complaints and returns: OLE.PL Magazyn Gorlice, Michalusa 1, 38-300 Gorlice, Poland), entered in the Register of Entrepreneurs of the National Court Register under the number KRS: 0000650835; registry court in which the company's documentation is stored: District Court Poznań - Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register; Tax Identification Number: 7831750919; REGON: 36601213 and e-mail address: shop@sanitario.eu.
1.2. This Promotion is addressed to both consumers and other entities concluding contracts for the sale of Products with the Organizer.
1.3. The promotion is organized in the Online Store available at https://www.ole.pl/.
2.1. Terms used in these Regulations mean:
2.1.1. CUSTOMER - (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations also a natural person with limited legal capacity; (2) legal person; or (3) an organizational unit without legal personality, which is granted legal capacity by the law; - who intends to participate or is participating in the Promotion.
2.1.2. CIVIL CODE - Civil Code of April 23, 1964 (Journal of Laws No. 16, item 93, as amended).
2.1.3. ORGANIZER, SELLER - OLE.PL SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA with its registered office in Poznań (address and correspondence address: Wenecjańska 8/88, 61-101 Poznań, Poland and the address for complaints and returns: OLE.PL Magazyn Gorlice , Michalusa 1, 38-300 Gorlice, Poland), entered in the Register of Entrepreneurs of the National Court Register under KRS number: 0000650835; registry court in which the company's documentation is stored: District Court Poznań - Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register; Tax Identification Number: 7831750919; REGON: 36601213 and e-mail address: shop@sanitario.eul.
2.1.4. PRODUCT - a movable item being the subject of a sales agreement between the Customer and the Seller.
2.1.5. PROMOTION - Promotion for Customers organized by the Organizer in accordance with these Regulations.
2.1.6. TERMS AND CONDITIONS - these Promotion Regulations.
2.1.7. TERMS AND CONDITIONS OF THE ONLINE STORE - Terms and Conditions of the Online Store, available at https://www.ole.pl/.
2.1.8. ONLINE STORE - the Organizer's online store available at https://www.ole.pl/.
3.1. Participation in the Promotion is voluntary. The Participant of the Promotion may be a Customer who:
3.1.1. Has an Account in the Online Store,
3.1.2. Makes a purchase outside of the Online Store.
3.1.3. The Customer may join the Promotion by purchasing the Products for a specified minimum amount in the Online Store.
3.2. The Customer participating in the Promotion is obliged to provide data consistent with the facts. The Customer is obliged, in the event of a change to data provided, to update them, in particular via e-mail to the following address: shop@sanitario.eu or in writing to: OLE.PL SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA, Wenecjańska 8/88, 61-101 Poznań, Poland.
4.1. The promotion can be used in two ways:
4.1.1. The Customer who has an Account in the Online Store places orders as a logged-in Customer and if the value of orders completed exceeds the amount from the conversion factor in point 4.3, it receives a permanent discount after exceeding the relevant rebate threshold;
4.1.2. The Customer may also submit a one-off inquiry by e-mail. If the value of products included in the inquiry or the offer proposed by the Seller, which it will submit to the customer, exceeds the thresholds indicated in point 4.3, then the Customer will be granted a one-off rebate to the given order based on the offer or subsequent arrangements. The total value of the products is a decisive factor in this point.
4.2. The Customer taking part in the Promotion is granted a percentage discount on the Products available in the Online Store.
4.3. The promotion is valid in accordance with the following conversion rate:
The value of completed orders in excess of PLN 1000 gross = 1% discount
The value of completed orders in excess of PLN 5,000 gross = 2% discount
The value of completed orders in excess of PLN 10,000 gross = 5% discount
4.4. The value of the Product delivery is not included in the value of the sales agreement.
4.5. The price is reduced automatically and its amount is provided before the conclusion of the Agreement in the basket summary.
4.6. The percentage discount is not subject to exchange for cash, but only entitles the Customer to receive a one-time discount, referred to in point. 4.3 of the Regulations.
4.7. The Loyalty Program is not combined with sales, promotions, other loyalty programs and rebates in the Online Store. The products of the following brands: Bisk and Medi-Sept are also excluded from this Loyalty Program.
4.8. The discount is granted to Customers making purchases via the Online Store, by e-mail (via electronic mail) and by phone, when the value of the ordered products exceeds the thresholds indicated in point. 4.3. The offer, if the value of the products exceeds the threshold - automatically includes the discount from point 4.3.
5.1. The Organizer is the Administrator of personal data processed in connection with the implementation of the provisions of these Regulations. Personal data are processed in accordance with applicable law, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free flow of such data; repeal of Directive 95/46 / EC (general regulation on data protection) - hereinafter referred to as "GDPR" or "GDPR Regulation".
5.2. The Administrator processes personal data for purposes within the scope and on the basis of the principles indicated in this section of the Regulations. Providing personal data is voluntary, however, failure to provide personal data necessary to take advantage of the Promotion results in the inability to use it. The Administrator takes special care to protect the interests of persons whose personal data it processes , and in particular is responsible and ensures that the data collected by it is: (1) processed in accordance with the law; (2) collected for specified, legitimate purposes and is not subject to further processing incompatible with those purposes; (3) factually correct and adequate in relation to the purposes for which it is processed; (4) kept in a form that permits identification of persons whom it concerns, no longer than it is necessary to achieve the purpose of processing, and (5) processed in a manner that ensures adequate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, by appropriate technical or organizational measures. Taking into account the nature, scope, context and purposes of processing as well as the risk of violating the rights or freedoms of natural persons with different probabilities and seriousness of risk, the Administrator implements appropriate technical and organizational measures for processing in accordance with this Regulation and to be able to prove it. These measures shall be reviewed and updated where necessary. The Administrator uses technical measures to prevent the acquisition and modification by unauthorized persons of personal data sent electronically.
5.3. The Administrator is authorized to process personal data in cases where - and to the extent that - at least one of the following conditions is met: (1) the data subject has consented to the processing of its personal data for one or more specific purposes ; (2) processing is necessary for the performance of a contract to which the data subject is party or for taking action at the request of the data subject prior to the conclusion of the contract; (3) processing is necessary to fulfill the legal obligation of the Administrator; or (4) processing is necessary for purposes arising from legitimate interests pursued by the Administrator or by a third party, except when the interests or fundamental rights and freedoms of the data subject, requiring the protection of personal data, prevail over those interests , in particular when the data subject is a child.
5.4. The processing of personal data by the Administrator requires each time at least one of the grounds indicated above. The specific grounds for processing personal data of the Service Users of the Website by the Administrator are indicated in the next section of the Regulations - in relation to a given purpose of personal data processing by the Administrator.
5.5. The Administrator may process personal data for the following purposes, on the following grounds, during the periods and in the following areas:
5.5.1. implementation of the Promotion;
5.5.1.1. the legal basis for data processing results from art. 6 par. 1 let. b) of GDPR Regulations (performance of the contract)
5.5.1.2. the data is stored for the period necessary to perform, expire or otherwise terminate the concluded contract
5.5.1.3. maximum range of data processed: name and surname, e-mail address, contact telephone number, company name, NIP number, REGON number.
5.5.2. direct marketing
5.5.2.1. the legal basis for data processing results from art. 6 par. 1 let. f) of GDPR Regulation (legally justified interest of the administrator)
5.5.2.2. the data is stored for the duration of the legitimate interest pursued by the Administrator, but no longer than during the period of limitation of claims against the data subject, due to the business activity conducted by the Administrator. The limitation period is defined by the law, in particular the Civil Code (the basic period of limitation for claims related to running a business is three years, and two years for a contract of sale). The Administrator cannot process data for direct marketing in case of effective objection in this respect by the data subject
5.5.2.3. the maximum range of processed data: telephone number, e-mail address;
5.5.3. marketing
5.5.3.1. the legal basis for data processing results from art. 6 par. 1 let. a) of Regulation of the GDPR (consent)
5.5.3.2. data is stored until the data subject withdraws its consent for further processing of its data for this purpose.
5.5.3.3. maximum range of data processed: name and surname / company name, telephone number, e-mail address.
5.5.4. determination, investigation or defense of claims that may be raised by the Administrator or which may be raised against the Administrator
5.5.4.1. The legal basis for data processing results from 6 par. 1 let. f) Regulations of the GDPR
5.5.4.2. the data is stored for the duration of the legitimate interest pursued by the Administrator, but no longer than during the period of limitation of claims against the data subject, due to the business activity conducted by the Administrator. The limitation period is defined by the law, in particular the Civil Code (the basic period of limitation for claims related to running a business is three years, and two years for a contract of sale)
5.5.4.3. maximum range of processed data: name and surname / company name; contact phone number; e-mail address; delivery address (street, house number, apartment number, zip code, city, country), address of residence / business / seat (if different from delivery address).
5.6. It is necessary for the Administrator to use the services of external entities. The administrator uses only the services of such processors who provide sufficient guarantees to implement the appropriate technical and organizational measures, so that the processing meets the requirements of the Regulation of the GDPR and protects the rights of the data subjects. The administrator submits data only when it is necessary to perform a given purpose of personal data processing and only to the extent necessary to complete it. Customers' personal data may be transferred to the following recipients or categories of recipients:
5.6.1. service providers supplying the Administrator with technical, IT and organizational solutions enabling the Administrator to conduct business, including the Website and Electronic Services provided through it (in particular, computer software provider to run the Website, e-mail and hosting provider and management software provider to run the company and providing technical assistance to the Administrator) - the Administrator provides the collected personal data of the Customer to a selected supplier acting on its behalf only in the case and to the extent necessary to achieve a given purpose of data processing in accordance with this point. 5 of the Regulations.
5.6.2. providers of accounting, legal and advisory services providing the Administrator with accounting, legal or advisory support (in particular accounting office, law firm or debt collection company) - the Administrator provides the collected personal data of the Customer to a selected supplier acting on its behalf only in the case and to the extent necessary to carry out the given the purpose of data processing in accordance with this point 5 of the Regulations. Each person has the right to control the processing of data related to it, contained in the Administrator's data file, in particular the right to: request supplementing, updating, rectifying personal data, temporary or permanent suspension of their processing or their removal if they are incomplete, out of date, false or have been collected in violation of the Act or are no longer necessary to achieve the purpose for which they were collected.
5.7. Right of access, rectification, restriction, deletion or transfer - the data subject has the right to request the Administrator to access its personal data, rectify them, remove ("the right to be forgotten") or limit the processing and has the right to object to processing and has the right to transfer its data. Detailed conditions for the exercise of the abovementioned rights are indicated in art. 15-21 of the GDPR Regulation.
5.8. The right to revoke consent at any time - a person whose data is processed by the Administrator on the basis of expressed consent (pursuant to Article 6 paragraph 1 let. a) or art. 9 par. 2 let. a) of Regulation of the GDPR), has the right to withdraw consent at any time without affecting the legality of the processing, which was made on the basis of consent before its withdrawal.
5.9. The right to lodge a complaint to the supervisory body - a person whose data is processed by the Administrator, has the right to lodge a complaint to the supervisory body in the manner and mode specified in the provisions of the Regulation of the GDPR and Polish law, in particular the Act on the Protection of Personal Data. The supervisory body in Poland is headed by the President of the Office for Personal Data Protection.
5.10. Right to object - the data subject has the right to object at any time - for reasons related to its particular situation - to the processing of its personal data based on art. 6 par. 1 let. e) (public interest or tasks) or f) (legitimate interest of the administrator), including profiling based on these provisions. In such a case, the administrator may no longer process such personal data unless it demonstrates the existence of legally valid grounds for processing that override the interests, rights and freedoms of the data subject or the grounds for determining, claiming or defending claims.
5.11. Right to object to direct marketing - if personal data are processed for direct marketing purposes, the data subject has the right to object at any time to the processing of its personal data for such marketing purposes, including profiling, to the extent that the processing is related to such direct marketing.
5.12. In order to exercise the rights referred to in this point 5 of the Regulations, you can contact the Administrator by sending a relevant message in writing or by e-mail to the Administrator's address indicated at the beginning of the Regulations.
6.1. Complaints related to the Promotion (e.g. rules, course, implementation of the provisions of these Regulations) may be submitted by e-mail to the following address: shop@sanitario.eu or in writing to: OLE.PL SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA ul. Wenecjańska 8/88, 61-101 Poznań, Poland.
6.2. It is recommended to provide in the description of the complaint relevant information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of irregularities and contact details - it will facilitate and accelerate the complaint handling by the Organizer. The requirements set out in the preceding sentence are only recommendations and do not affect the effectiveness of complaints filed without the recommended description of the complaint.
6.3. The Organizer shall respond to the complaint promptly, no later than within 14 days from the date of submitting the complaint.
7.1. The Promotion Regulations are governed by Polish law and Polish language.
7.2. The organizer reserves the right to make changes to the Regulations for important reasons, that is: changing the provisions of law to the extent to which these changes affect the implementation of the provisions of these Regulations. The amended regulations bind the Customer, if the requirements specified in art. 384 and 384 [1] of the Civil Code, i.e., the Customer has been properly informed about the changes and has not terminated participation in the Promotion within 14 days from the date of notification. In the event that a change to the Regulations results in the introduction of any fees, the Customer who is a consumer has the right to withdraw from the agreement. The amendment to the Regulations does not affect already concluded sales agreements.
7.3. In matters not covered by these Regulations, the provisions of the Civil Code and other relevant provisions of generally applicable Polish law shall apply.